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frequently asked questions

How do I get login information for the website?

If you are a paid member school, your institutional contact has a master account for your institution. The account holder can add you as a member that will be bundled with the main account that is connected with your institution. This is FREE with paid institution membership and a great way to connect with NEACUHO. There are areas of the site that are password protected so make sure to ask your account holder to add you!

How do I become a member institution of NEACUHO?

If you as the SHO or the institutional contact know you are not a member of NEACUHO, CLICK HERE to go to the Join NEACUHO page and become a member today!

How do I know who our institutional contact is?

If you do not know who your institutional contact is after discussing with the team at your institution, please email us and we will get you the information!

How do I get involved in a committee?

Individuals in the NEACUHO region interested in getting involved must be at a NEACUHO member institution.  If at a member institution, visit our Committee Involvement page.

What is considered a new professional?

Three years or less post-baccalaureate, full-time housing experience.

What is considered a mid-level professional?

Four to seven years post-baccalaureate, full-time housing experience, and/or a mid-level titled position.

What is considered a senior level professional?

Eight or more years post-baccalaureate, full-time housing experience, and/or a senior level/senior housing officer position.

What is considered a Senior Housing Officer (SHO)?

The department director for a residence life/housing program.

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